1. Order Cancellation: You may cancel your order at any time for any reason before it is shipped.

2. Cancellation Process: To cancel your order, please contact our customer service team via email or phone. Provide your order number and reason for cancellation.

3. Cancellation Fee: There is no cancellation fee.

4. Refund: If payment has been made, a full refund will be issued to your original payment method.

5. Exceptions: Orders that have already been shipped cannot be canceled.