1. You may cancel your order for any reason anytime.

2. Cancellation without a cancellation fee: If you cancel your order before the shipment of your item, you will be charged a 0% cancellation fee.

3. Cancellation with a cancellation fee: If you cancel your order after the shipment of your item, you will receive a refund minus shipping charges (11,99€).

4. Cancellation with a rescheduling option: If you need to cancel your order, you may reschedule your order for a later date. Please contact our customer service team to arrange a new delivery date before items are shipped.

You will know when items are shipped because you will recive an email with details: company and shipping no.