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You may cancel your order for any reason anytime.
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Cancellation without a cancellation fee: If you cancel your order before the shipment of your item, you will be charged a 0% cancellation fee.
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Cancellation with a cancellation fee: If you cancel your order after the shipment of your item, you will receive a refund minus shipping charges (11,99€).
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Cancellation with a rescheduling option: If you need to cancel your order, you may reschedule your order for a later date. Please contact our customer service team to arrange a new delivery date before items are shipped.
You will know when items are shipped because you will recive an email with details: company and shipping no.