1. What payment methods do you accept?

We accept Visa, MasterCard, American Express, Apple Pay, and Google Pay for your convenience.

2. Is my payment information secure?

Yes, all payments are processed securely through our payment gateway providers. We do not store your payment details.

3. What is your return policy?

We offer a 14-day return policy. Items must be in original condition and packaging.

4. How do I request a return?

Contact us at info@vitamins-supplements.eu to start the return process.

5. What if I receive a damaged or incorrect item?

Please inspect your order upon receipt and contact us immediately if there are any issues.

6. How do I track my order?

You can track your order through our order tracking page on the website.

7. Can I exchange an item?

Yes, return the original item, and once accepted, place a new order for the item you want.

8. How long does it take to receive a refund?

Refunds are processed within 10 business days of approval. If it takes longer, please contact us.

9. What is the withdrawal policy?

You can withdraw from the contract within 14 days of receiving your item. For more details, please refer to our withdrawal policy.